At Norok Couture, all of our dresses are custom-made and tailored to your unique body measurements, ensuring a perfect fit and personalized design. Due to the custom nature of our products, we do not accept returns.

Exceptions:

If your order arrives damaged, defective, or does not match the specifications you provided, we will work with you to address the issue. In such cases, please contact us within 24 hours of receiving your order at norokcouture@gmail.com with the following:

• Your Full Name

• Your Phone Number which you contacted us with

• Photos of the issue (e.g., damage, defect).

Our team will review the issue and provide a resolution, which may include repair, replacement, or other options depending on the circumstances.